Privacy Policy

Achieve Center ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you submit our consultation form or contact us by phone or email, we may collect:

• Your name and the name of your child
• Contact information (phone number, email address)
• Your child's age and insurance provider
• Any additional information you choose to share about your child's needs or your family's situation

We may also automatically collect limited technical information when you visit our website, including your IP address, browser type, device type, pages visited, and referral source. This is used to improve site performance and measure the effectiveness of our advertising.

2. How We Use Your Information

We use the information you provide to:

• Respond to your consultation request
• Verify your insurance benefits
• Schedule and coordinate ABA therapy services
• Communicate with you about your child's care
• Improve our services and website
• Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only with:

• Our clinical staff and contractors who need it to provide care
• Insurance providers, as needed to verify benefits and process claims
• Service providers who help us operate our website and communicate with you (such as our CRM and email systems)
• Legal authorities, when required by law

4. SMS and Communication Consent

By submitting our consultation form and opting in, you consent to receive calls, text messages, and emails from Achieve Center regarding your inquiry. Message and data rates may apply. You can opt out of text messages at any time by replying "STOP." You can opt out of emails by clicking the unsubscribe link in any email. Opting out of communications will not affect the services we provide.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our website is intended for parents and caregivers. We do not knowingly collect information directly from children under 13. Parents may submit information about their children when seeking services on their behalf.

7. Cookies and Tracking

We use cookies and similar technologies (including Google Analytics, Google Ads conversion tracking, and Meta tracking pixels) to understand how visitors use our site and to measure the performance of our advertising. You can control cookies through your browser settings.

8. Your Rights

You may request to access, correct, or delete the personal information we have about you by contacting us at the information below. We will respond to verifiable requests in accordance with applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Achieve Center
15600 W 10 Mile Rd #13, Southfield, MI 48075
Phone: (248) 289-8009